P-BDG-PKG1P Caséta Wireless plug-in lamp dimmer, Smart Bridge, and Pico remote control kit

Returns
Our goal is your satisfaction. Defective items may be returned in accordance with the manufacturer's defective goods policy. Let us help you return defective goods!

Returned goods that are not defective may be returned within 30 days, but may be subject to a 25% restocking fee. Original packaging must be intact.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@mojosmarthome.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@mojosmarthome.com and send your item to: 10410 Globe Rd, Unit 104, Morrisville NC 27560, United States.

Shipping
To return your product, you should mail your product to: 10410 Globe Rd, Unit 104, Morrisville NC 27560, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.